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Free shipping on orders over 99 CAD within Canada

Store Policies

Comprehensive Guide to Our Shipping Process

by UniversOniriques

Free Shipping Offers

  • Canada: Free for orders over 99 CAD.
  • United States: Free for orders over 149 CAD.
  • International: Free for orders over 199 CAD.

Order Processing and Shipping Times

Orders are processed within 1-2 business days. Delivery times vary based on location and shipping method.

Shipping Methods and Tracking

We use reliable carriers for shipping. A tracking number is provided via email once the order is shipped.

International Shipping and Additional Fees

International shipping is available. Customs duties and taxes are the recipient's responsibility.

Address Changes and Issue Resolution

Contact us as soon as possible to change the shipping address if needed. Report damaged or incorrect orders immediately for resolution.

For more details, visit the Univers Oniriques FAQ page.

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Terms & Conditions

Welcome to Univers Oniriques. By accessing our website and making a purchase, you agree to be bound by the following terms and conditions. Please read them carefully.

General:

  • These terms and conditions govern your use of our website and the purchase of products.
  • By using our website, you accept these terms and conditions in full. If you disagree with any part, please do not use our website.

Products:

  • All products are subject to availability.
  • We strive to display the most accurate colors; however, due to different monitors and screen settings, colors may vary.

Order Process:

  • To place an order, you must be at least 18 years old.
  • When you place an order, you agree to provide current, complete, and accurate purchase and account information.

Payment:

  • All prices are listed in Canadian dollars and are inclusive of applicable taxes unless otherwise stated.
  • Payment must be made at the time of purchase using the available payment methods.

Shipping:

  • We aim to process and ship orders within 1-2 business days.
  • Delivery times may vary depending on your location.

Returns and Refunds:

  • Our return and refund policy is outlined above and is part of these terms and conditions.

Liability:

  • Our liability for any claim relating to the purchase of products is limited to the amount you paid for the product.

Governing Law:

  • These terms and conditions are governed by and construed in accordance with the laws of Canada, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

Changes to Terms:

  • We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes signifies your acceptance of the new terms.

By placing an order at checkout, you acknowledge that you have read and agree to our Terms & Conditions, Return & Refund Policy.

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